I have a hosting account with Linux shared hosting account with GoDaddy, recently my ssh access stopped working, this is the error:
Toms-MacBook-Pro:production tom$ ssh firstname.lastname@example.org
ssh_exchange_identification: read: Connection reset by peer
We are tracking instances of connections dropping and being
intermittent through Level 3 and their IP 18.104.22.168. I noticed
that your connection that is having difficulty is being routed through
this path while the connection that did work is not routing through.
We are reaching out to Level 3 Communications to see if they can
identify and fix this situation. We are seeing more cases like yours
pop up from both Europe and the US. In the meantime I would recommend
using a connection that does not trace through Level 3 if at all
The message indicates an internet connection issue in the Level3 network (i.e. somewhere in between your wifi network/internet provider and the godaddy site). Nothing that either you or godaddy can do to fix it, only Level3 can.
The suggestion is to use an alternate path, which happens when you use the 3G's network provider (instead of your internet provider). By chance I might add - the path between some 3G providers and godadday can still go through Level3's affected network.
Eventually Level3 will fix the issue (large providers usually do that pretty fast) and things will come back to normal.
It's always a good idea to have an alternate provider, your 3G one helped.
BTW: traceroute is the tool to check which path packets go through between your machine and the server you want to reach: https://developer.apple.com/library/mac/documentation/Darwin/Reference/ManPages/man8/traceroute.8.html