user1530848 user1530848 - 2 months ago 16
PHP Question

realexpayment(payment system) test account causes error

While processing payment in realexpayment system, I am getting following error :

320
An error has occurred processing your request. Please contact the merchant whose goods or services you are purchasing quoting the following error number: 61335


do anyone know what it could be?

I am posting parameters like this

<form method="POST" action="https://hpp.sandbox.realexpayments.com/pay">
<input type="hidden" name="TIMESTAMP" value="timestampvalue">
<input type="hidden" name="MERCHANT_ID" value="mymerchantid">
<input type="hidden" name="ORDER_ID" value="orderid">
<input type="hidden" name="AMOUNT" value="amount">
<input type="hidden" name="CURRENCY" value="currency(GBP)">
<input type="hidden" name="SHA1HASH" value="hashvalue">
<input type="hidden" name="AUTO_SETTLE_FLAG" value="1">
<input type="submit" value="Click To Pay">
</form>


hashvalue I am making by this algorithm:
sha1(sha1(timestamp.merchantid.orderid.amount.currency).secretkey)

Answer Source

Thanks for your query and apologies for the late reply. A 320 should only occur if there is a temporary issue with our Sandbox environment. The POST you are sending is fine, but the environment just wasn't available at the particular moment.

Best,

Seán MacDomhnall

Realex Payments