jmu jmu - 1 month ago 11
PHP Question

what ebay api can I use for getting buyer feedback(check whether buyer leaves feedback)?

I spent a long time on finding which ebay api I can use for getting buyer feedback, but have no luck. I attached a picture below to show what data I would like to get:enter image description here

Just like the image above. I have already gotten my(seller) feedback message by using "GetFeedback" Ebay API. However, I didn't find any element for me to get customer(buyer) product feedback.

I also checked "GetOrders" API. It doesn't support feedback checking neither.

So, my question is: does anyone know which ebay API method I can use for getting buyer's feedback message or feedback status(left or not)? Or any other thing that relative to this part.

Update:

According to @Oleksandr Otchenashev answer, I finally found a way to check whether my buyers left me feedback or not.

FeedbackDetailArray->FeedbackDetail->CommentingUser
returns me the user who left the feedback. Based on these username, I will know if I left feedback to my client or they left me any feedback.

Answer

Using GetFeedback api is the correct way to receive feedbacks.

Please take a look at field FeedbackType in the api cal.

FeedbackLeft (in) This enumeration value will be used in the FeedbackType field of a GetFeedback call if the user wants to retrieve the Feedback they have left for their order partners while acting as a seller or buyer.

FeedbackReceived (in) This enumeration value will be used in the FeedbackType field of a GetFeedback call if the user wants to retrieve the Feedback data that they have received acting as a seller and buyer.

Another part that could be interested is a Role in response.

Both of this two fields allow you understand is it feedback left for me as a seller by a buyer. Or this is my feedback as a buyer role left for another seller.

So you can do two calls for feedback api, first to get "FeedbackReceivedAsSeller" and second as "FeedbackLeft"

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