Muhammad Irfan Muhammad Irfan - 1 year ago 109
jQuery Question

Create Ticket using Freshdesk api, response is always { "logout": "success" }

Well, I have tried every thing mentioned in Freshdesk api ( to create new ticket but with no success,

Here is what I am doing in RESTClient to create ticket:

Mehtod: POST

Authorization:(Basic Authorization using APIKEY:X)

Request Body:

"description":"I am not able to create this ticket... bla bla bla",

And this is the response:

"logout": "success"

I have also tried with curl command to create new ticket but ended up in the similar result.

Answer Source

To avoid this response

    "logout": "success"

and create ticket successfully

Just clear your browser's cache every time you create new ticket (If you are using RESTClient in Mozilla or Chrome)

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