Passella Passella - 2 months ago 12
reST (reStructuredText) Question

OTRS + REST + List available queues

there is any way to list the available queues in OTRS by REST? for example, when i insert a new Tiket i put QueueID with the Queue Id, it is possible to get the queues by REST ?

this is my request:

"From":"Web Service <>",
"Subject":"Encaminhado Desenvolvimento Sprint",
"Body":"Encaminhar para Sprint: Andamento criado em: 01/08/2016 16:56:40",
"ContentType":"text/plain; charset=utf8",


You can also use Queue instead of QueueID. And, no, unfortunately it is not possible to retrieve a list of Queues using web services.